This website is owned and operated by Crealy Adventure Park & Resort. Your privacy on the internet is of the utmost importance to us and we want to make your experience online satisfying and safe.
For the purposes of the Data Protection Act 1998, Crealy Adventure Park & Resort ('we' or 'us') is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data).
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
Users contacting our website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.
We operate an email newsletter program, used to inform subscribers about products and services supplied by us. Users can subscribe through an online automated process should they wish to do so. Some subscriptions may be manually processed through prior written agreement with you.
Email marketing campaigns published by us may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply you with more relevant content based around your activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 you are given the opportunity to un-subscribe at any time through an automated system.
We cannot guarantee or verify the contents of any externally linked websites despite our best efforts. You should therefore note that you click on external links at your own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
Our website may contain sponsored links and adverts. These will typically be served through our advertising partners who may have detailed privacy policies relating directly to the adverts they serve.
Social Media Platforms
Communication, engagement, and actions taken through external social media platforms that we participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
We will never ask for personal or sensitive information through social media platforms and encourage anyone wishing to discuss sensitive details to contact the respective platform through primary communication channels such as by telephone or email.
We may use social sharing buttons and you are advised before using such social sharing buttons that you do so at their own discretion.
By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.
Consistent with the Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.
Sharing of the information
Crealy Great Adventure Park & Resort uses the above-described information to tailor content to suit your needs. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public. Under the Data Protection Act 1998 you may request a copy of personal information held about you by us. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Crealy Adventure Park & Resort gives users options wherever necessary and practical.
Our contact details
We welcome your feedback and questions. If you wish to contact us, please write to us at: Crealy Adventure Park & Resort, Sidmouth Road, Clyst St Mary, Exeter EX5 1DR or call us on 01395 233 200.